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The services provided on, at or in respect of the Tour services including all transportation, accommodation, tours and other services relating thereto are provided by independent carriers and other principals. Stockdale Travel Pty Ltd trading as Global Aviation Tours (ABN 80007397908) act only in the capacity of agent for the principals. A user of any tour services (passenger’s) contract for tour services is directly with the principal(s) who provide the particular service. Accordingly Stockdale Travel trading as Global Aviation Tours shall under no circumstances be liable to the passenger for any claim whatsoever should the standard of tour services be below the expectations of the passenger or not as described in any literature pertaining to the tour services. Global Aviation Tours reserves the right to make alterations to itineraries and prices due to circumstances beyond its control.
All rates are in Australian dollars and are cash/cheque rates. Unless noted as a ‘Guaranteed Departure’, tours are based on a minimum number of passengers travelling. In the unlikely event of price increases from our suppliers, increased taxes or a reduction in the numbers of passengers travelling to below the minimum passenger numbers, Global Aviation Tours reserves the right to pass on these increases in costs to passengers. This may occur with or without warning to the passengers. In the unlikely event that a tour fails to attract the minimum passenger numbers, the tour may be cancelled at the discretion of Global Aviation Tours. Global Aviation Tours may also cancel, at its discretion, any tour for operational or other reasons. If a tour is cancelled, monies already paid by passengers will be refunded or credited towards future travel. Global Aviation Tours will not be responsible for any other travel arrangements affected by, or any additional costs imposed because of, our cancellation.
Global Aviation Tours reserves the rights to correct any errors in rates quoted or calculated, or any omissions made at any time during your booking. Any verbal quote given is an indication only of the final price and is subject to confirmation in writing.
Stockdale Travel Pty Ltd trading as Global Aviation Tours is not obliged to accept any booking or make any reservation/arrangement with the principals and no contract exists between the passenger and the principals until the required deposit has been received, with the completed booking form and confirmed the arrangements in writing to the passenger.
The balance of monies shall be payable to Stockdale Travel trading as Global Aviation Tours by 1 April 2018. Failure to pay the balance of monies by the due date will invalidate any reservations/arrangements made and will allow Stockdale Travel trading as Global Aviation Tours at their discretion to cancel any reservations/arrangements made on behalf of the passenger. In such cases the passenger will be refunded 50% of the deposit paid plus the cancellation fees due to Stockdale Travel trading as Global Aviation Tours and or any principal. All monies received by and made out to Stockdale Travel trading as Broader Horizons will be deposited immediately in one of its accounts. However by payment of monies to Stockdale Travel trading as Global Aviation Tours the passenger authorizes and directs Stockdale Travel trading as Global Aviation Tours at any time after it has received such monies to disburse them or any part thereof as it sees fit, as permitted by law, for or in respect of the tour services to be provided to the passenger by principals including fees payable to the principals.
All prices and costs have been negotiated in good faith on 2018 rates however as Stockdale Travel trading as Global Aviation Tours act only as agents of the principal(s), they cannot guarantee that no increases will occur. In the event of any fluctuations in charges including or occasioned by (without limiting the same) exchange rates, airfares, taxes, and other tour service costs the total cost of the travel may be increased without notice. The passenger agrees to pay such increase prior to departure from Australia or at such other time as may be demanded. Stockdale Travel trading as Global Aviation Tours will use their best endeavours to ensure that the travel arrangements are available as shown in this brochure but shall not be liable in any way whatsoever if a particular travel arrangement cannot be arranged or is cancelled or of for any reason a passenger cannot be accepted. Since the travel and tour services are provided by principal(s), itinerary and prices may change after final payment or departure. These are beyond the control of Stockdale Travel trading as Global Aviation Tours which shall not be liable for any claim whatsoever should such changes occur.
A Credit card surcharge may apply.
Prior to ninety (90) days before departure an administration cancellation fee of 50% fee per passenger will be applicable. This fee is in addition to any fee imposed by the principle(s). Within ninety days (90) prior to departure an administration cancellation fee of 100% per passenger will apply. All cancellations must be made in writing. All cancellation fees are on a per person basis for each individual travelling. Cancellations less than within ninety (90) days of departure may result in no refund. Once the booking has been confirmed in writing to the passenger a fee of not less than $25 per person per alteration to each aspect of the tour services will be applicable. Late alterations (within sixty (60) days of departure) will attract a higher alteration fee at the discretion of Stockdale Travel trading as Global Aviation Tours. To the extent permitted by law, no refund is available for cancellations after travel has commenced or in respect of any tours, accommodation, meals or any other services not utilised.
It is a condition of travel that each passenger obtain travel insurance at the time of initial booking to cover cancellation costs, medical costs or evacuation, loss of luggage and deposits, personal accident and liability and curtailment.
Any passenger must at the time of completing the booking form give written details of the nature of any disability and of any requirements he or she may need. Whilst every effort is made to accommodate the needs of a disabled person a situation may occur, beyond the control of Stockdale Travel trading as Global Aviation Tours or the principal(s) that the needs of the disabled person cannot be adequately satisfied. Stockdale Travel trading as Global Aviation Tours accepts no responsibility whatsoever in respect to such situations. Stockdale Travel trading as Global Aviation Tours reserves the right to decline to accept a booking where they or the principal(s) believe that the safety, welfare or health of the disabled person cannot be adequately secured.
Stockdale Travel trading as Global Aviation Tours will note any request for meals, accommodation or rooming but cannot guarantee obtaining the same. Any specific request will be passed to the principal(s) concerned, however Stockdale Travel trading as Global Aviation Tours neither warrants or guarantees that such request will be honoured by the principal(s). Accommodation, flights and tour services are provided by the principal(s) and there is no covenant, term condition or representation concerning the standard of actual accommodation, flight or tour services. The passenger expressly acknowledges that he or she has no right to claim whatsoever against Stockdale Travel trading as Global Aviation Tours should the accommodation, flights and tour services provided differ from or not be the same as or of similar standard to those specified in any literature pertaining to the accommodation, flights and tour services. In the situation where a share room accommodation is not available by either request or agreement by another to share then the full single room tariff must be paid.
Tours marked as ‘Guaranteed Departures’ are guaranteed to depart, regardless of passenger numbers. Please note that we reserve the right to withdraw this guarantee for a force majeure event including but not limited to terrorist attack, economic downturn and war.
On tours that offer airport transfers as an inclusion, an airport transfer to/from your hotel will be provided on the arrival and departure day of the tour (within the ground suppliers operating hours).
Flight details must be provided to Stockdale Travel trading as Global Aviation Tours no later than 21 days before departure. Once transfers are booked they cannot be changed. Only one inbound and one outbound transfer will be included. In the event of flight delays outside Stockdale Travel trading as Global Aviation Tours control, the transfers will be deemed to be cancelled. All transfers are based on group transfers, and no refund is available for missed transfers or passengers not using the transfer service. Airport transfers are provided as a service to passengers and it is the responsibility of the passenger to ensure that any airport transfer will allow them enough time to connect with their flights. Stockdale Travel trading as Global Aviation Tours will not be responsible for any flight delays or cancellations caused by the late arrival or departure of an airport transfer, or for cancellation fees associated with a missed flight.
Descriptions of tours, attractions and accommodation provided on this website are based on information provided by Hotels, Principals and Suppliers. Any facilities shown as included may change at any time. Stockdale Travel trading as Global Aviation Tours makes no representation as to the standard, class or description of accommodation or services provided by third parties. Every effort is made to ensure the accuracy of the information provided to passengers; however, Stockdale Travel trading as Global Aviation Tours cannot be held responsible for typographical errors, or errors arising from unforeseen circumstances.
All customers are required to familiarise themselves with any health requirements specific to countries being visited.
It is the responsibility of the passenger to have a valid passport (which is valid for at least six months from your last day of travel) and all visas, permits and certificates required for the selected tour. Please ask for further information.
Please check with your airline for applicable baggage allowances. On all tours passengers are limited to 1 suitcase and 1 piece of hand luggage per person. Where a tour includes hotel porterage, this includes one standard suitcase per person, and only applies when the passengers are travelling as part of the group. Porterage is not included when passengers check in and out of a hotel at the start and end of a tour.
All baggage and personal effects are at all times and in all circumstances at the risk of the tour participant. Baggage insurance is recommended.
On Group Tours, if you are travelling as a single passenger, you can request that we try to match you in a twin share room with another single passenger of the same sex. Should we not be able to match you in a twin share room by the final tour balance payment date, the single room supplement rate will apply. Should you be matched with another person we cannot be held responsible if the choice is not to your satisfaction. Any twin match must understand that the room must be treated as a non-smoking room unless both parties agree otherwise. Single rooms may be smaller than twin rooms. The single supplement represents a fee passed on to us by the Principals for sole use of a room.
If Stockdale Travel trading as Global Aviation Tours reasonably considers that a passenger is physically incapable of participating in any tour, or that a passenger may be disruptive to the safety or comfort of passengers or staff it may, in the reasonable exercise of its discretion, refuse to carry that passenger on the tour. Passengers are required to advise Stockdale Travel trading as Global Aviation Tours, at the time of booking, of any physical, medical or other special needs that require accommodating. Stockdale Travel trading as Global Aviation Tours does not employ medical personnel. Any necessary medical attention will be provided by a local facility at the passenger’s expense. Stockdale Travel trading as Global Aviation Tours is not responsible or liable for any losses or costs incurred as a result of medical services obtained while on tour, or for the quality of the care or services received.
*We are unable to book children under 5 years of age. Children under 18 years of age must be accompanied by an adult.
In the reasonable exercise of its discretion, Stockdale Travel trading as Global Aviation Tours may remove a passenger from our tours if one or more of the following have occurred or if Stockdale Travel trading as Global Aviation Tours reasonably believes may occur:
All possible effort will be made to adhere to the published touring itinerary. Occasionally circumstances beyond our control will force cancellations, changes, amendments or modifications to the itinerary and its inclusions such as particular events and services. Stockdale Travel trading as Global Aviation Tours cannot be held responsible for any omissions or modifications to the itinerary or the inclusions made as a consequence of these changes.
You must provide a telephone number, email or address where you can be reached, if necessary, within 24 hours prior to your departure from Australia.
Anything not specifically included in the tour is at your own expense. Tours sold as ‘land only’ do not include airfares.
Air travel is subject to the conditions and limitations set out in the airline’s conditions of carriage. Stockdale Travel trading as Global Aviation Tours has access to wholesale airfares with specific airlines which are available to passengers who book on one of our tours. Wholesale fares will usually be cheaper than an equivalent full retail fare, but occasional special discounted fares offered by airlines may be cheaper than our wholesale fares. It is the passenger’s responsibility to compare available airfares and to select the product that is most appropriate for their needs. Wholesale fares apply to specific routes and dates only and are subject to availability. Airfares are subject to change at any time.
Advertised airfare savings are based on the difference between our wholesale airfare and the cheapest available retail airfare on the same airline on a specific date of booking and departure. Depending on the date of booking, departure date and availability, the saving between our wholesale fare and an equivalent retail fare may be less than the advertised amount.
To the extent permitted by law, Stockdale Travel trading as Global Aviation Tours excludes all liability for any loss or damage whatsoever (including but not limited to physical and psychological injury, and loss or damage to property of whatever nature) that may arise in any way in connection with the offer or supply of goods or services through Stockdale Travel trading as Global Aviation Tours or any third parties, or in connection with the supply of such goods or services. If the law implies a condition or warranty that cannot be excluded, Stockdale Travel trading as Global Aviation Tours liability for a breach of the conditions or warranty will be limited as determined by Stockdale Travel trading as Global Aviation Tours to the re-supply or payment of the cost of re-supplying the relevant goods or services. Except where otherwise stated within these terms and conditions Stockdale Travel trading as Global Aviation Tours excludes liability for any loss or damage that may be caused by cancellation, abandonment, alteration, amendment, modification or termination of the tour.
The person making a booking will be deemed to have accepted these booking conditions on behalf of everyone named in the booking. Only the person making the booking is authorised to make changes to or cancel the booking.
If a tour cannot proceed due to a force majeure event including but not limited to flood, earthquake, war or civil strife, acts of terrorism, hurricane, cyclone, industrial disturbance, strike, fire, lock out, epidemic, failure or delays of scheduled transportation facilities, or other Acts of God, or any law, order, decree, rule or regulation of any government authority, or for any reason whether of a similar or dissimilar nature beyond the control of Stockdale Travel trading as Global Aviation Tours, this agreement shall terminate and there shall be no claim for damages by either party against the other.
Stockdale Travel trading as Global Aviation Tours makes no representations as to the safety, conditions or other issues that may exist at any destination. You should obtain travel advice, including from the Department of Foreign Affairs and Trade (www.smarttraveller.gov.au).
Should you have a complaint while on the tour, you should inform your Tour Manager or Tour Leader immediately. If the matter cannot be resolved after their best endeavours to do so during the tour, your complaint must be made in writing to Stockdale Travel trading as Global Aviation Tours.
Stockdale Travel trading as Global Aviation Tours cannot be held responsible for issues that were not brought to our attention during the course of a tour.
This contract shall be construed in accordance with the laws for the time being in force in the state of Victoria, Australia.
To request a place on a Global Aviation Tour, please complete and submit the following booking form. Your request will be acknowledged by our tours manager and payment options will be provided. If you have any questions with regard to booking please call (03) 9827 8800.
IMPORTANT: Please complete all sections clearly ensuring accuracy of names and passport information. If we have to re-issue travel documentation as a result of a booking form error, change and amendment fee(s) will be charged.
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